Privacy Policy

Avery Jewellers provides this website, including all related information, features, products and services (the “Services”). This Privacy Policy describes how we collect, use and disclose your personal information when you use the Services or communicate with us. Avery Jewellers is powered by Shopify.

Personal Information We Collect

  • Contact details — name, address, billing and delivery address, telephone number and email address.
  • Financial information — payment card details, transactions and payment method. Card details are encrypted.
  • Account information — username, password, preferences and settings.
  • Transaction information — products viewed, added to your basket, purchased, returned or cancelled.
  • Communications — information you provide when contacting our customer service team.
  • Device and usage information — device, browser, IP address and interactions with the Services.

How We Use Your Information

  • Providing and improving the Services — processing your orders and payments, managing your account, arranging deliveries, handling returns and personalising your experience.
  • Marketing — promotional messages by email, SMS or post, as well as online advertising based on your activity. You can unsubscribe at any time.
  • Security and fraud prevention — verifying your account and detecting fraudulent activity.
  • Communication and legal obligations — providing customer support and complying with applicable laws.

Disclosure and Shopify

We may share your information with Shopify, our suppliers and service providers, including providers of IT services, payment processing, analytics, customer support, storage, order processing and delivery services, as well as marketing partners and where required by law.

Our Services are hosted by Shopify, which processes information in order to provide and improve the Services.

You can review Shopify’s consumer privacy policy at privacy.shopify.com.

Your Rights

Depending on where you live, you may have the right to access, correct or delete your personal information, request a copy of your data, restrict or object to certain processing, and withdraw your consent where applicable.

If you are located in the United Kingdom or European Economic Area, you may also have additional rights under applicable data protection legislation.

We will not discriminate against you for exercising these rights and may need to verify your identity before processing a request.

To exercise your rights, please contact us using the details below.

Children’s Data · Security · International Transfers

Our Services are not intended for children who have not reached the legal age of majority.

Although no security measure is completely infallible, we take appropriate measures to protect your personal information.

Your information may be processed outside your country of residence. Where personal information is transferred outside the United Kingdom or EEA, we use recognised safeguards where required, such as Standard Contractual Clauses or other legally approved transfer mechanisms.

Complaints and Contact

If you have any questions or complaints regarding this Privacy Policy, please contact us at:

Email: bonjour@averyjewellers.co.uk

If you believe that your request has not been handled satisfactorily, you may lodge a complaint with the relevant data protection authority. In the United Kingdom, this is the Information Commissioner’s Office (ICO).